Frequently asked questions
General faq
What if my order arrives damaged?
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging. Our team will review the issue and work quickly to provide a replacement or appropriate resolution. Please see our policies.
How long does shipping take?
Orders are typically processed within 1–3 business days. Standard shipping times vary by location but generally range from 3–7 business days within the United States. Once your order ships, you’ll receive tracking information via email.
Are your products third-party tested?
Yes. We prioritize transparency and quality, which is why our products are manufactured in facilities that follow strict quality control standards and undergo testing procedures to ensure safety, purity, and label accuracy.
Are your products made in the USA?
Yes. Elitepower Supplements products are manufactured in the USA using carefully sourced ingredients. We are committed to maintaining strong quality standards from formulation through final production.
Are your formulas fully disclosed?
Absolutely. We believe in full transparency. Our labels clearly list all active ingredients and dosages so you know exactly what you're putting into your body. No hidden blends. No mystery ingredients. Just straightforward formulas designed to support performance.
Do you ship internationally?
At this time, we primarily ship within the United States. If international shipping becomes available, updates will be posted on our website. For specific location inquiries, feel free to contact our support team.
Products
Can beginners use your pre-workouts?
Yes. Beginners can use our pre-workouts, but we recommend starting with half a serving to assess tolerance, especially if you are sensitive to caffeine. Always follow the suggested use instructions on the label and consult a healthcare professional if you have any concerns.
When should I take pre-workout?
For best results, take your pre-workout approximately 20–30 minutes before training. This allows the ingredients time to absorb and begin supporting energy, focus, and performance during your workout.
How long does pre-workout last?
The effects of pre-workout can vary depending on individual tolerance and caffeine sensitivity. On average, users can expect energy and focus support for 2–4 hours after consumption. Staying hydrated and following recommended serving sizes will help optimize your experience.
Are your products vegan-friendly?
Yes, We have a plant protein line, which is vegan with vanilla & chocolate flavors.
Do you offer non-stim options?
Yes, We offer a range of products, including a non-stim pre-workout. Browse products for more information.